{"xsrfToken":"96f4474e9fc31aef4b30a654fea4c0f36fa60222_lout","branding":{"id":"1","key":"sd","name":"GORGEOUS Service Requests","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/aa63ed10-3774-4bc0-a9e4-c7e1d66b9bdd/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNDkzNDNiNC01MWNmLTRmMWUtOTNhMS04NzczYzM3MTZiYjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFhNjNlZDEwLTM3NzQtNGJjMC1hOWU0LWM3ZTFkNjZiOWJkZCI6WyJyZWFkIl19LCJleHAiOjE3Mzg3NzEzMzMsIm5iZiI6MTczODc3MDczM30.0uFrCmJFqRGfu6bEkUBPsM5ty14ZF9MC5A0yBXFq_io&client=349343b4-51cf-4f1e-93a1-8773c3716bb3&mode=fit","logoId":"aa63ed10-3774-4bc0-a9e4-c7e1d66b9bdd","isLogoAvailable":true,"helpCenterTitle":"Hello GORGEOUS!","sharedPortalName":"Service & Support Desk","userInitialAnnouncementHeader":"Welcome to the GORGEOUS Service/Support Desk","userInitialAnnouncementMessageWiki":"<p>Having an issue with one of our Services? Need to request a new service? Create a ticket below.</p>","translations":{"en-US":{"helpCenterTitle":"Hello GORGEOUS!","sharedPortalName":"Service & Support Desk","announcementHeader":"Welcome to the GORGEOUS Service/Support Desk","announcementMessage":"Having an issue with one of our Services? Need to request a new service? Create a ticket below.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#5f249f","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/32c626c6-52a7-4f69-a201-3ba5164e1977/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNDkzNDNiNC01MWNmLTRmMWUtOTNhMS04NzczYzM3MTZiYjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjMyYzYyNmM2LTUyYTctNGY2OS1hMjAxLTNiYTUxNjRlMTk3NyI6WyJyZWFkIl19LCJleHAiOjE3Mzg3NzEzMzMsIm5iZiI6MTczODc3MDczM30.PWw7K0tDXBaUIwmOyhm9ibwnATD044gIWaRzrdyBB6g&client=349343b4-51cf-4f1e-93a1-8773c3716bb3&height=300&mode=fit","bannerMediaApiFileId":"32c626c6-52a7-4f69-a201-3ba5164e1977","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"sd","projectId":10000,"serviceDeskId":1,"name":"GORGEOUS Service Requests","description":"<p>Welcome! You can create a Service Desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"2","name":"Billing Questions","descriptionHtml":"","callToAction":"Billing Questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10483,"iconUrl":"https://grgsbrands.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[1],"key":""},{"id":"13","name":"Change Request","descriptionHtml":"","callToAction":"Change Request","introHtml":"<p>Changes to a completed project or service.</p>","icon":10511,"iconUrl":"https://grgsbrands.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[1],"key":""},{"id":"9","name":"New Project / Service Request","descriptionHtml":"","callToAction":"New Project / Service Request","introHtml":"<p>Do you need us to design something, shoot a video, or help with another brand/digital dilemma? Select this to request service.</p>","icon":10481,"iconUrl":"https://grgsbrands.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10481","groups":[1],"key":""},{"id":"3","name":"Other Questions","descriptionHtml":"","callToAction":"Other Questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10491,"iconUrl":"https://grgsbrands.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[1],"key":""},{"id":"6","name":"Report a Bug or Issue","descriptionHtml":"","callToAction":"Report a Bug or Issue","introHtml":"<p>Are you noticing an issue with a website or app we built? Select this and tell us about the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://grgsbrands.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[1],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10498,"iconUrl":"https://grgsbrands.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting something? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://grgsbrands.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://grgsbrands.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[9,13,1,6,2,3,8]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6f4fa0b6-a87e-3689-82cd-59d2a7272f24","appLinkName":"System Confluence","appLinkUrl":"https://grgsbrands.atlassian.net/wiki","spaceKey":"SD","spaceName":"Service Desk","spaceUrl":"https://grgsbrands.atlassian.net/wiki/spaces/SD","isServer":false},"labels":[],"projectKey":"GR","serviceDeskId":1,"kbLinkDomainURLs":["https://grgsbrands.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"GR","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNDkzNDNiNC01MWNmLTRmMWUtOTNhMS04NzczYzM3MTZiYjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzg3NzE5MzMsIm5iZiI6MTczODc3MDczM30.qaxkY62CjoeqqTi3Oq_QTiAphj8nUBE-uaj6eFfIEow","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"349343b4-51cf-4f1e-93a1-8773c3716bb3","tokenDurationInMins":20}},"reqCreate":{"id":6,"projectId":10000,"form":{"name":"Report a Bug or Issue","descriptionHtml":"","callToAction":"Report a Bug or Issue","intro":"<p>Are you noticing an issue with a website or app we built? Select this and tell us about the problems you're experiencing.</p>","instructions":"","icon":10476,"iconUrl":"https://grgsbrands.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"Summarize the bug briefly.","descriptionHtml":"<p>Summarize the bug briefly.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Symptom","description":"Please provide details of the problems you are having.","descriptionHtml":"<p>Please provide details of the problems you are having.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/6","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/6","calendarParams":{"firstDay":0,"date":"2025-02-05T09:52:13-0600","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6f4fa0b6-a87e-3689-82cd-59d2a7272f24","appLinkName":"System Confluence","appLinkUrl":"https://grgsbrands.atlassian.net/wiki","spaceKey":"SD","spaceName":"Service Desk","spaceUrl":"https://grgsbrands.atlassian.net/wiki/spaces/SD","isServer":false},"labels":[],"projectKey":"GR","serviceDeskId":1,"kbLinkDomainURLs":["https://grgsbrands.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNDkzNDNiNC01MWNmLTRmMWUtOTNhMS04NzczYzM3MTZiYjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzg3NzE5MzMsIm5iZiI6MTczODc3MDczM30.qaxkY62CjoeqqTi3Oq_QTiAphj8nUBE-uaj6eFfIEow","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"349343b4-51cf-4f1e-93a1-8773c3716bb3","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}